FAQs

We’ve compiled answers to some of the most common questions to help you better understand our services and what to expect when you travel with us. If you have any other questions, feel free to reach out!.

We offer a variety of safari experiences, including private safaris for those who want a personalized, intimate adventure, and group safaris for travelers looking for a more affordable option while enjoying the company of other explorers.

Booking a safari with us is simple! You can either book directly through our website or contact us via email or phone to assist with planning and reservations.

A private safari offers a customized itinerary tailored to your preferences and is exclusive to you or your group. A group safari, on the other hand, is a shared experience where you’ll join other travelers on a set itinerary. Group safaris are generally more budget-friendly.

Yes! We specialize in creating personalized safari experiences. Whether you have specific destinations in mind or unique activities you’d like to include, we can tailor a package that meets your preferences.

We recommend packing comfortable clothing, sturdy shoes, sunscreen, a hat, insect repellent, binoculars, and a camera to capture the incredible wildlife. We will provide a detailed packing list once your booking is confirmed.

Absolutely! We offer safaris that are perfect for families, with activities and accommodations suitable for children. Let us know if you’re traveling with kids, and we can recommend the best options for a family-friendly safari.

Yes, Kenya is generally a safe destination for tourists. We prioritize your safety and work with trusted local partners to ensure a secure and enjoyable experience. Our guides are highly trained and familiar with all regions we visit.

We accept payments via bank transfer, credit card, or mobile payment (Mpesa). A deposit is required to secure your booking, with the balance due before your safari begins. Details will be provided during the booking process.

Yes, we offer airport transfers to and from Jomo Kenyatta International Airport in Nairobi. If you require this service, let us know when booking your safari.

We understand that plans can change. If your safari needs to be canceled or postponed, please contact us as soon as possible. Our team will work with you to reschedule or provide a refund based on our cancellation policy.